#customerservice
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Ninjas Take it or Leave it...
“Take it or Leave it” has been a very common theme occurring in the auto industry over the past two to three years. While it seems to be that customers are evolving and adapting to this moniker (or reality), is it something that we should be allowing to stay as a practice in our place of...- Chris Vitale
- Thread
- #customers #customerservice phone calls
- Replies: 0
- Forum: Phone Ninjas
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Ninjas 5 Skills That Can Help Appease Difficult Phone Customers
Difficult phone customers are the most nerve-wracking thing to deal with as a sales agent or customer service representative. Even if you have years of experience, having someone get upset or yell at you can just ruin your day. Luckily, there are skills that you can develop that make these calls...- Chris Vitale
- Thread
- #csi #customerservice #phoneskills
- Replies: 0
- Forum: Phone Ninjas
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How to create a friendly atmosphere in your dealership?
Buying a vehicle is a challenge, that’s why people are looking for a stress-free experience these days. How to keep your customers coming back? 1. Positive atmosphere is important to make a great first impression. Greet your customers with a smile on your face, offer them refreshments, and...- AlphaLead
- Thread
- #autodealers #automotive #automotivedigitalmarketing #customerservice #dealership #sale
- Replies: 0
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