#dealership

  1. Chris Vitale

    Boost Your Dealership's Sales With Effective Dealership Sales Coaching

    Dealership Sales Coaching is a game-changing approach to training that equips your Sales Consultants and BD Agents with the skills and knowledge needed to excel in phone interactions with customers. By providing continuous and personalized coaching, your team will be prepared to handle a variety...
  2. Chris Vitale

    Are We Answering The Customers Questions: Dealership Mystery Shops

    As a savvy customer, nothing is more infuriating than being ignored or receiving a response that dodges all your questions. Pre-Covid, dealerships used to pride themselves on their promptness in addressing leads. Even the OEMs had standards in place to ensure that all inquiries were answered...