dealersocket

  1. Kmag70

    Is anyone using Dealer Socket? Are you happy with it?

    Is anyone using Dealer Socket as the CRM? What do you think of it? Back when I was working in marketing for a dealer group, they were using Dealer Socket. The sales team hated it as it was super clunky. They always slagged off to update their daily tasks. I'm curious how others feel about the...
  2. Kmag70

    Improve your DealerSocket campaign performance

    Hi folks. My dealer group used DealerSocket as its CRM. One of the main problems we faced was all the leads were not being added to the DealerSocket. Especially leads from digital ADs like Facebook and Google ADs. We were relying on Salespeople to add these leads. As we were generating a...
  3. Dan Sayer

    Internet Close Percentage Math - Two Formulas?

    Those of you familiar with the path of "Internet Sales" over the last 20+ years, whether Retail or Vendor, probably have a single KPI that sits atop your reporting: Internet Lead Close Percentage. This one metric has been the center of debate among the "nerd" department in dealerships for...
  4. C

    Thinking of moving everything to DealerSocket. Talk me out of it - Or confirm my thinking.

    Hey Folks - I was just hired as GM at a great store and my owner has given me the authority to change whatever software services I want in the name of operating more efficiently. I’m strongly considering moving everything to DealerSocket as I am looking for a partner that can handle CRM, DMS...
  5. Jeff Kershner

    PR & News Solera to Acquire DealerSocket and Omnitracs

    Somehow I missed this news last week. DealerSocket will be acquired by Solera, Inc. Terms of the deal were not disclosed. The deal is expected to close in the second quarter pending approval. Solera also plans to acquire Omnitracs, a fleet management software. All three companies are...
  6. craigh

    DealerSocket Phone Leads Integration

    Posting here to see if anyone has any experience with integrating phone leads with DealerSocket. We've been stuck in an endless process of trying to get approved (for months), but their ADF parser seems to only work when the stars align. We are now at the point where they are telling me that...
  7. Dan Sayer

    In case you were wondering, Salesforce doesn't like us.

    Quick backstory - I've used DealerSocket, ELead, and currently use VinSolutions in a retail environment. I've used Salesforce while on the vendor side as well as a number of others while working with dealers (helping them use their own CRM's SMH). Our industry OG CRM solutions lack some major...
  8. Jeff Kershner

    What are the TOP CRM Reports are you looking at each day?

    I don't care what CRM you're using... what are the most important reports that you MUST review each day? The GO TO reports you MUST review each morning in order to track your team's performance - on "internet" leads. And not so much "marketing reports", unless it corresponds to tracking a...
  9. Jeff Kershner

    DealerSocket's Revenue Radar and the struggles...

    I have a dealer friend that likes to be one of thooose - a Lurker! Anyway... He wondering if anyone in the DR community happens to be a real POWER USER of DealerSocket CRM, more specifically their equity mining tool - Revenue Radar. They installed it a few months and while they're trying to...
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