desk manager

  1. DealerInt

    How much gross are your desk managers giving away? Our 2026 data says $178K/year — and most GMs don't know it

    Genuine question for the GMs and dealer principals here — when was the last time you looked at your override rate? Not your close rate. Not your front-end gross average. Your override rate—the percentage of deals where the selling price was changed from the original pencil before the deal was...