education

  1. ryan.gerardi

    2020 Planning, Speculating, Budgeting, and Forecasting

    With 2020 on the very near horizon, I am interested in knowing what dealers here on DealerRefresh are evaluating or scrutinizing as 2019 comes to a close. Fixed ops seems to have become a popular topic of conversation over the last year, and the term Digital Retailing sure went through the...
  2. Jeff Kershner

    DealerOn Event Series in VA - Golf, Google, and Cocktails

    DealerOn is hosting a FREE, yet private event and if you're a DealerRefresh follower - you're automatically on the VIP short list. The DealerOn crew are bringing in some of the industry’s top speakers, a special presentation from Google and a whole lot of great golf. DealerOn Event Series...
  3. Jeff Kershner

    How do you EDUCATE your Used Car Sales Team?

    What tools and/or process do you use educate your salespeople on the product knowledge they need in order to sell (off-make) used vehicles? Ryan Leslie published an article over on the blog titled: What Ellen Degeneres Can Teach You About Off-Make Walkarounds Lets face it, most of our staff DO...