• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

ev service

  1. emilykeenan

    REV #064: The Powertrain Experience Showdown

    Welcome to the REV. A weekly briefing on what the Auto industry can learn about customer experience from millions of Google reviews. Every Thursday, we Rank, Explore & Visualize automotive reputation & sentiment data. This week, we pulled and analyzed review data across roughly 18,000...
  2. Jeff Kershner

    Needing a fork lift to service EV battery replacement

    View: https://youtu.be/uTe1NX7ZaHQ Not too long ago we had Matthew Haiken on RefreshFriday to discuss EV's and their current impact on the dealers service department. Why are EVs stacking up on dealership lots? Will we see creative leases for them? AI is getting really close to replacing...