• This thread is just the tip of the iceberg.The people ahead of the curve aren't Googling for answers — they're already in here, having the conversations you haven't found yet. DealerRefresh is free.Get the full picture →

#finance #lobby

  1. Chris Vitale

    Resource Customer Lounge: Friend or Foe 1

    You’ve had one customer on a test drive, your next appt just showed up an hour early, and somehow you were the only “available salesman” when a family just walked into the dealership… what do you do? That answer is easy, you start juggling! Get them comfortable in the customer lounge, tell them...