market research

  1. Jeff Kershner

    #RefreshFriday Overcoming Uncertainties in the Current Automotive Market | Steve Stauning

    View: https://www.youtube.com/live/6RzHb2E9O4w How much uncertainty is in the market? There are definitely some hesitation factors impacting customers right now, but @Steve Stauning has some ideas on navigating around those. If you're looking for a new direction to overcome 2025's...
  2. jakehughes

    2023 Voice of the Customer Report from Widewail

    Hey all, Widewail analyzed 800,000 automotive Google reviews from the Widewail Automotive Reputation Index to isolate what actually compels dealership customers to leave a good or bad review. Then, we distilled our findings into a report – filled with advice on maximizing positive reviews and...
  3. jakehughes

    REV #002: Regional Rating Benchmarks, Import vs. Domestic OEMs, Response Rate Impact

    Welcome the REV. A briefing that goes deep into the Widewail Automotive Reputation Index data, surfacing the most interesting insights. Every 3 weeks we Rank, Explore & Visualize automotive reputation & sentiment data. All data is sourced from the Widewail Automotive Reputation Index (unless...