#mysteryshops
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Are We Answering The Customers Questions: Dealership Mystery Shops
As a savvy customer, nothing is more infuriating than being ignored or receiving a response that dodges all your questions. Pre-Covid, dealerships used to pride themselves on their promptness in addressing leads. Even the OEMs had standards in place to ensure that all inquiries were answered...- Chris Vitale
- Thread
- #bdc #dealership #mysteryshops
- Replies: 0
- Forum: Websites, SEO, SEM, Display, Social, Marketing
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But I Got A Perfect Score!
Aiming to achieve a perfect score on your Mystery Shop is more than just memorizing keywords or sequences. It's about continually enhancing your performance. The idea that the more you practice and refine your word tracking, the more equipped you will be in handling customer objections. So, when...- Chris Vitale
- Thread
- #coaching #mysteryshops #training
- Replies: 0
- Forum: Off Topic & Everything Else
