#phones

  1. Chris Vitale

    Ninjas CAR SALES QUESTIONS TO ASK CUSTOMERS ON THE PHONE

    Natural salesmanship can take an associate a long way in any business, but there is always a breaking point where the intuitive drive to sell has to give way to disciplined messaging centered on customer concerns. However, the automotive world is not just one of many examples where this is...
  2. Chris Vitale

    Ninjas Best Voicemails to Leave for Sales

    Outbound calls are a frequent activity at any dealership, but your teams are often met with a voicemail greeting rather than a customer. This can happen for many reasons and during any part of the sales cycle, but leaving a confusing or enthusiastic message is a surefire way to lose business...