#results
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NEWSFLASH: We NEED Training!
It's one thing to be great on the phone, have efficient systems in place, or even flaunt a sleek, modern website. But, oh boy, it seems like we're a bunch of klutzes trying to fit a square peg in a round hole with those tasks. Now, ever wonder why we trip over these hurdles? Maybe we're spewing...- Chris Vitale
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- #mysteryshop #results #training
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- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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How Call Scoring Helps Your Phone Agents Improve
One of the most important things that you need to focus on with your phone agents is making sure that they are performing up to expectations and that their phone conversations are effective. Effective calls lead to more sales, which means greater success for your dealership. One of the best ways...- Chris Vitale
- Thread
- #activecoaching #results phone calls
- Replies: 0
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
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How Active Coaching is Critical to Your Dealership’s Success
With the constantly shifting car market, it is more important than ever to focus on the things that will make your dealership successful and allow you to continue business as normal. While there are plenty of things that you can do to keep your inventory up to date, it is just as important to...- Chris Vitale
- Thread
- #activecoaching #excellence #results
- Replies: 0
- Forum: CRM, ILM, Chat, Desking, Emails, Phone, SMS
