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#scripts

  1. Bill Hoerr

    Open Source Scripts For Third-Party Automotive Widgets - Lead Attribution and Reporting Gap v1.0.0

    Title: Open Source Tracking Scripts for Third-Party Automotive Widgets: Solving the Lead Attribution Gap By: Bill Hoerr Most dealerships face a critical blind spot in their customer tracking. Third-party widgets like DR tools and service scheduling capture rich customer interaction data, but...
  2. Chris Vitale

    Why are scripts important?

    Scripts aren’t just important, they’re critical! And it’s not just the importance of scripts themselves but the strict adherence to them with ongoing inspection and confirmation of progress to their correct deployment. A strong process sets you free, we all know that. It’s proven time and...
  3. Chris Vitale

    5 Reasons Your Store Needs Phone Scripts

    At first glance, phone scripts may seem like something that isn’t necessary for your calls. Many people feel like they can be more successful if they are allowed to handle calls their own way. However, phone scripts are actually one of the most valuable tools you can use to not only have...
  4. Alivia Heath

    Alerts in the Background….

    My question to you is, why are we alerting dealerships to everything that their salespeople are doing wrong if they don’t know what to do to fix it!? You know, those text and email notifications you get from your call tracking provider. The ones that tell you that your newest salesperson hasn’t...
  5. Alivia Heath

    Are You Just Making Excuses?

    Are You Just Making Excuses? Having been in the car business for nine years now on the vendor side, I have seen it ALL without even having to step foot into a dealership. But when I do happen to mosey on into the showroom (if I can make it in without someone basically greeting me in my...