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  1. john.quinn

    Leads? Customers? What is the Difference?

    **This article was originally posted over on the DealerRefresh Blog A guy walks into a bar and says, "Bartender...." -- oops.. wait.. different story. A guy walks into a dealership and says, "I'd like to see an SUV with 3rd-row seating." Who is this guy? Is he a lead? Is he a customer? If...