troll

  1. Brian Michael West

    DealerAuthority Taming the Trolls: A Car Dealer’s Guide to Social Media Comment Management

    What Exactly Is a Social Media Troll? Social media trolls are individuals who post inflammatory, offensive, or off-topic messages on your dealership’s pages with the primary goal of provoking an emotional response. They’re not interested in resolution – they want attention and conflict. Unlike...
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