#upgrade

  1. Chris Vitale

    Ninjas Vehicle Upgrade Personnel in the Service Drive: Benefit or Detriment?

    Over the past few years, managers have been working to turn every stone in the dealership regarding opportunities. One phenomenal idea created is called an “upgrade” or “exchange” program. If you’re not up to speed, a sales associate spends time in the service lane, and their job is to speak to...