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Hey Alex! Thanks for the warm welcome - great to be here.


Totally agree about the "generic" feel issue. I think dealers have a really valid point there. A lot of early AI tools focused on speed but kind of forgot to sound human. We've definitely spent a ton of energy on making sure Hammer feels authentic and dealership-specific (no awkward robotic replies allowed!).


I'm curious - what do you think is the key to making AI feel more personal and less canned from your experience with dealers?