AI has its place. I will be the first to admit that I am personally lazy when it comes to having a desire to learn AI. My dealership doesn't use it much, but I feel we will eventually move in that direction.
At this point, AI is a lot like EV's in that it's being force fed down our collective throats.
I think it is a great tool for the younger gen because they love new tech, and anything that seemingly makes their lives lazier....er, easier.
I believe that for the most part customers prefer a more human touch and can see AI coming from a mile away, which is a turn off to a lot of people.
We really can't fully trust AI yet, Skynet jokes aside. At what point is it so well polished that we can't really tell we're using it?
Will AI replace all of us? It's possible. If one can start their shopping process using AI, then come in to the dealership and work with a concierge for test drives, then move on to F&I....do we really need a sales team? That's a discussion for a different thread, I suppose.
Hey [USER=18846]@EmmaTully[/USER] I reluctantly ask you to shoot me some info on Hammer AI so I can look at it at a later date. TIA!
richie@pendarvischevy.com
