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Hey [USER=11011]@Colin Rodger[/USER], good question.Here are the results from the Widewail database:DealerRater - 4.7Google - 4.6CarFax - 4.6Cars.com - 4.5Facebook - 4.4CarGurus - 4.2Yelp - 3.3Solid performance from DealerRater and Google. It's worth noting a small percentage (0.2%) of reviews were logged on CarFax, nonetheless, they performed well.Yelp can be a challenge because they do no allow review solicitation - it's human nature for unhappy customers to be more motivated to leave a review. Asking all of your dealership's customers if they would be willing to leave a review helps encourage participation from happy customers.
Hey [USER=11011]@Colin Rodger[/USER], good question.
Here are the results from the Widewail database:
DealerRater - 4.7
Google - 4.6
CarFax - 4.6
Cars.com - 4.5
Facebook - 4.4
CarGurus - 4.2
Yelp - 3.3
Solid performance from DealerRater and Google. It's worth noting a small percentage (0.2%) of reviews were logged on CarFax, nonetheless, they performed well.
Yelp can be a challenge because they do no allow review solicitation - it's human nature for unhappy customers to be more motivated to leave a review. Asking all of your dealership's customers if they would be willing to leave a review helps encourage participation from happy customers.
