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In house team. I hired a former pharmaceutical warehouse manager to take pictures (he was a semi-professional photographer on the side) to perfect our merchandising process in 2010 and he has since moved away from and has been utilized in the group to do all the strict process and compliance tasks (OSHA, Safety Training, Contract review, F&I Compliance, etc).  He and our IT Director and CFO along with a couple of others have been working on this all year for all 12 of our retail points.  We are lucky to have him and the team.