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I played with the BMW site's chat you referenced. Wow, the responses were far better than anything I've seen from a human. And I was intentionally vague with it. Like telling it I wanted a fast car and stuff like that.Two issues:It is wordyIn many cases, it didn't provide a next step for me - see screenshot (missed appointment opportunity)But color me impressed.[ATTACH=full]8698[/ATTACH]
I played with the BMW site's chat you referenced. Wow, the responses were far better than anything I've seen from a human. And I was intentionally vague with it. Like telling it I wanted a fast car and stuff like that.
Two issues:
But color me impressed.
[ATTACH=full]8698[/ATTACH]