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I think we need to first start off with what the exact definition of AI


"the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages."


I think there are some companies out there that are using AI as defined above.  We have similar AI built into some of our products and platforms that remove the human intelligence and decision-making process.


I do agree [USER=2]@Alex Snyder[/USER] that companies use the "AI" term loosely and have no real technology stack behind their platforms.