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I read through a few pages of this thread. I am no where near needing an auto reply, but I am confident I would never even use one. I don't believe in AI as there is nothing "intelligent" about it. I find it very demeaning/insulting when a piece of code is attempting to be a live person. I can't even roll my eyes back enough when I call a company with an automated reply pretending to type keys to behave like a person. I find nothing more annoying than an autoreply keeping me in a loop. If I were to ever use such a chat system, I would give the option to customers to either try again when we have live agents or speak to an automated system and make it known it is an automated system.
I read through a few pages of this thread. I am no where near needing an auto reply, but I am confident I would never even use one.
I don't believe in AI as there is nothing "intelligent" about it. I find it very demeaning/insulting when a piece of code is attempting to be a live person. I can't even roll my eyes back enough when I call a company with an automated reply pretending to type keys to behave like a person. I find nothing more annoying than an autoreply keeping me in a loop. If I were to ever use such a chat system, I would give the option to customers to either try again when we have live agents or speak to an automated system and make it known it is an automated system.
