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I'm sure things will change but in the chat space, AI is not there yet. Now granted we at CarChat24 are the slow to change chat company (last(?) using 100% in-house staff 24/7 - 8 years avg tenure with us- no AI- no bot- no outsource....AKA boring :)).


We lost 1 store (of a 15 store group we handle) to a 1 mo trial on Hammer. GTP based- it gave a complaining chat guest (that really just needed thier number taken and passed along to the dealer) a whole bunch of answers....here's the one that made the dealer end the trial on day 5 as he sent it to me (copy paste) :


If seen similar on other GTP based.