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For TikTok, I think its important to distinguish between new vs pre-owned


For franchises its much easier from a brand perspective bc they have content provided from the OEM

For Indys its much different


IMHO...


Some Pros

  - Verified Account Profile

  - ADF integration w/ CRM

  - Entertaining/Brand awareness


Some Cons

  - TikToks algorithm & hashtags #carsoftiktok are based off brands, e.g, Ford, BMW, Dodge, etc.

  - Does not integrate or implement catalogues (no real data behind claims of attribution)

  - Does not offer VIN specific ads/content

  - ADF integration w/ CRM, but no full 2-way integration to determine conversions

  - Not automated, dealer has to do a lot of work & provide own content

  - Verified Business Accounts dont have access to trending audio/music (to my understanding)


Conclusion:

  - As a franchise = YES

  - As an indy, if you want to brand your dealership, entertain & have someone at dealership dedicated to creating really good content = YES

  - If you want to sell VIN specific & have eyes on attribution & ROI = Not Yet

  - Better to put ad spend into FB Ads or CL