Well, I sold a LEAF last week on Ebay for $5,000 to a long distance buyer and I delivered it. He didn't want to give me his SSN and DL online so I could do the online tax credit form ahead of time, so I did it at his house. I was able to process the tax credit, but couldn't do the instant rebate where he would only have to pay $3,500. I explained to him that he will get the credit when he files his taxes next year and that because he didn't want to give me his information, I wouldn't know of this problem ahead of time, so luckily he agreed and I was paid the full amount.
I'm trying figure out why the instant rebate wouldn't process, but there is no phone support and the three emails I've sent have not been answered.