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I agree 100% with Don's assessment. Great company to work with. They always respond quickly to any questions we may have and our rep is fantastic. I love the customizable reporting it helps keep our sales force on track. As our in store trainer the easy to understand buttons make my job much easier. We have used Higher Gear for over10 years and plan to keep using them. The fact that I can access the full functionality from my iPad anywhere anytime and print back to the store is a blessing. Don't let the look fool you, this is powerful technology at your fingertips.