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I wanted to give this thread a bump. For some reason, it's been getting a lot of play on the SERPS lately and has become a top 20 traffic referring keyword phrase to the dealer forums here.  I hope someone at elead is watching this thread!!

My dealers continue to move forward with elead and I now have successfully rolled elead into all my dealers. Nothing better than having 1 CRM provider for the whole group. It's been very obvious that elead has been in "forward motion". We have seen several enhancements over the last few months. We now have a local rep that has recently spent several days training with my new and seasoned crew.

We make good use of their call center and campaign manager/golddigger program across all the dealers. Though I would like to really get this dialed in on a monthly basis rather a every 3 month shot in the arm.

eLead no doubt has it's bugs and there are many features  and enhancement I would like to see improved upon but looking at the direction they have been taking, as I type this, we will continue to be a loyal elead dealer group. Changing a CRM across just one dealer is a challenge, more than one is a complete headache.

Anyone else using elead CRM? What have been your experiences? 

Also - if you have not already, be sure to read How to buy a CRM. An introduction to CRM for dealers over on the blog!