Reply to thread

I have had nothing but positive experiences with Elead CRM, ILM, and Edesk.  As a matter of fact it just occured to me, that every dealership I have worked at,(4 in 15 years) has wound up changing from the system it previously used (AutoBase, R&R contact manager, ADP CRM...) to Elead.   The design is clearly conceived from the customers' (dealer's) point of view.  This makes its use much easier and allows it to be a more effective tool.  I was always impressed with their initial and ongoing training and support.  For me it is the best option if you are looking for a complete Customer Experience Management tool.