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Kcar, I'm going to agree with Joe; however, I can't think of a time that I didn't.  Joe has three used car super centers that put out a phenomenal number of cars.  I understand why he would need custom websites but can only imagine the amount of time, effort, money and expertise that took.  It is far beyond my capabilities.


You are at franchised new car stores.  Based your comments, on other threads, your problems are with processes and sales management.  Until you fix that mess, nothing you do is going to matter.  You need people that will engage customers, followup, set appointments and close deals.  Nothing very technical about it.  All that is needed is a reasonable budget, any one of the top websites and CRMs recommended on drivingsales, and a good Sales Manager.  An old Sales Manager told me, "this is the hardest easy job or the easiest hard job you will ever have."