Hello all,
Long time lurker, first time poster. I would like to thank this awesome community. It has helped me tremendously in running our dealership.
I'm looking into changing our current DMS. The main reasons are:
1. Usability and user experience are things they never took into consideration. I'm looking for something fairly intuitive and well thought out to further streamline our process.
2. It's not a web app. It's a desktop application. I'm looking for something web-based.
3. It's disconnected from our ILM and our Website. I'm looking for something that can combine at lease the ILM, DMS and Website.
I first saw Dominion at the 15th Digital Dealer Conference and was impressed with their Demo. I would like some input from someone that actually used them in the trenches. Some specific questions:
1. Do they cover all the basics when it comes to making a deal? (e.g. Purchase orders for buying cars from the public, selling a car with multiple trade-ins, etc...)
2. Is their interface easy to use and intuitive?
3. Do they have good customer support?
4. Are they integrated with QuickBooks?
5. What's your experience in general with them?
I appreciate any feedback!
Thank you!
