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[USER=545]@Rick Buffkin[/USER] Smart touch with re-routing emails. Thank You. :))

Got it. And no need for xml attachments, basically plain text - xml in the body of the email does the trick for CRM systems. Is that correct understanding? Any special requirements for the "Subject" line of this email?

Are there any scenarios or CRMs which requires xml attachments? Also does it hurt if the ADF email is built to have both xml attachment and xml in the body of the email?