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Yes! Just include your xml in the body of the email.

Not that I'm aware of. Just keep the subject line consistent though.

I honestly don't know. This would be something you need to reach out to the dealers CRM provider. In your on-boarding / setup call with the dealer, you need to ask them who their CRM provider is. Then reach out to the providers tech support dept and get their specific requirements for leads.

I don't think it would hurt. But, once again you need to reach out to the CRM providers and check. The example I provided is a general contact form from one of our website providers and I haven't had any issues with our CRM's parsing the forwarded emails.

Also, I don't know what kind of application your working on but if it has anything to do with customers personal credit info like SSN or DOB, I would not send that info in the lead. That data needs to be securely housed and the dealer login and retrieve it manually. Send the standard stuff in the lead (vehicle, name, address, phone, email, etc.. )