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Autobase/Dominion is a well-functioning CRM/ILM with some limitations. What you may have heard about the drastic changes with Dominion may be blown out of proportion. Dominion has spent some big money to get AB into the 20th century as a web-based program which is why you won't be able to get a demo setup- it is server-based for the time being. As far as getting screen shots, the sales team has a process they follow from a consultative standpoint to ensure the program you purchase will do everything you need it to and let you know about the ability to add-on in the future. Their equity-mining program Deal Activator (or Equity Alerts with functioning with Autobase) is perhaps the strongest one on the market.