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The new enhancements went live and they are AWESOME! There's so much I can do with them I can't even decide where to start! I've created custom activities for my BDC to take over deals where the salespeople have dropped the ball, special mailing lists from Acura and I will probably end up with 15 to 20 different one's by Friday. I set up the processes differently for the BDC-Internet than for the salespeople as I don't have the process stop on salespeople until the customer buys a vehicle! The system was great before and now it is just that much better!