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Not that I think it excuses any of what you have stated, but it never hurts to know what is going on in the DMS space.


Thanks to a large number of clients leaving Reynolds and Reynolds Dealer Track and ADP have been inundated with a large volume of new system requests.  I know at at least one point (maybe still) they where both reporting wait times of up to a year on new systems.  That said I have never heard complaints about a lack of response from sales due to the rush.