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Yagoparamo,  Interesting point you have.  My expectation for a service that I pay for isn't so much for the good lookin part as we're in Colorado and CG is in MA, and have never seen anyone from CG.  But when I ask a question (or "twitch) of someone who is supposed to be there to service my account (a.k.a my twitches) and they don't return calls, that's a problem.  You think many dealer/principals or GM's on here would sit by and let their sales people blow off customers as part of their sales strategy?