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I think chats help with those shopping at work that can't talk, quick questions from people that don't want to risk caller ID and those Joe mentioned.I don't know about the provider you are using, but my CarChat24 lets me set the number of seconds a visitor needs to be on the site before the pop up engages them (I think you can do number of clicks too but not 100%) and the forward intervals if desired as well as set different rules and displays depending on the source of the entry to the site. They have a fully managed chat, a hybrid and a free version if you just want to get into the back end to look around.I haven't really worked with any other providers beyond the AT/cars integration with Contact at once.
I think chats help with those shopping at work that can't talk, quick questions from people that don't want to risk caller ID and those Joe mentioned.
I don't know about the provider you are using, but my CarChat24 lets me set the number of seconds a visitor needs to be on the site before the pop up engages them (I think you can do number of clicks too but not 100%) and the forward intervals if desired as well as set different rules and displays depending on the source of the entry to the site. They have a fully managed chat, a hybrid and a free version if you just want to get into the back end to look around.
I haven't really worked with any other providers beyond the AT/cars integration with Contact at once.
