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We now use R&R Contact Management for both showroom control as well as our Internet Department. We know that using CM is far from ideal for internet department use, however, we are locked into our CM contract for another two years. The consulting firm that we employ for our internet department feels strongly that we need an ILM tool. As Internet Director, I also would like an ILM but I am very concerned about usihg two solutiohs that do not communicate. I am hoping to get some advice and/or thoughts from my fellow forum members. Thanks in advance.