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Contact Management is very robust but can be frustrating because of everything it can do. It will work for both very well but I recommendyou call your Reynolds rep and ask for a CM trainer to visit you for at least 3 days. Tell them you are thinking about changing but you want a training session for everyone and do not want to pay for it either. It is hard to justify another expense in my opinion, if you can get all of the features working for you. They should be willing to help you straighten it out. ILM is a strong point of that program. I have used it since the first version and it works if you dig in.I hope this helpsKim Clouse
Contact Management is very robust but can be frustrating because of everything it can do. It will work for both very well but I recommendyou call your Reynolds rep and ask for a CM trainer to visit you for at least 3 days. Tell them you are thinking about changing but you want a training session for everyone and do not want to pay for it either. It is hard to justify another expense in my opinion, if you can get all of the features working for you. They should be willing to help you straighten it out. ILM is a strong point of that program. I have used it since the first version and it works if you dig in.
I hope this helps
Kim Clouse
