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Great observations [USER=9599]@Chris Vitale[/USER]There's inertia in the market and COVID-19 will have a marginal effect on the business, it's simply too big of a boat.The dealer won't have to flip their business upside down yet because the consumer will still behave in the same way.For example Remote sales & at-home delivery will hit logistic issues and at the next thing your know, customers will ask if they come to pick up the car at the store instead.Habits are already resuming, people are being less careful, gathering in groups more, waiting for restaurants to open, etc... The human brain forgets. At the macro level, we'll be back on trajectory before we know it.Flexibility will be the real golden gun for dealers from now on.
Great observations [USER=9599]@Chris Vitale[/USER]
There's inertia in the market and COVID-19 will have a marginal effect on the business, it's simply too big of a boat.
The dealer won't have to flip their business upside down yet because the consumer will still behave in the same way.
For example Remote sales & at-home delivery will hit logistic issues and at the next thing your know, customers will ask if they come to pick up the car at the store instead.
Habits are already resuming, people are being less careful, gathering in groups more, waiting for restaurants to open, etc... The human brain forgets. At the macro level, we'll be back on trajectory before we know it.
Flexibility will be the real golden gun for dealers from now on.
