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You may not know about improvements in the market in the AI arena so I feel I must let you know.    I know there is some negativity about AI and this is still a little kept secret out there.    Ready.....Artificial Intelligence is built into the CRM.    What does that mean to you?    Based on what does or doesn't happen in the CRM from your team, the AI detects and can fire off communication.    No more shutting AI down manually to eliminate "double talk".    She can detect negativity and fire herself.     She can even detect Text Opt in and text the customer moving forward.     AI can correct information like phone numbers and emails to the profile.  Many sales people don't do that.   LOL      There is a lot of room for growth in this area.    Just wait and see.