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LOL, yeah, me too. Not much of a response, sadly the performance managers don't have a fix, it comes from above, but they get the grief. My performance manager is great.


I can only hope most of my competitors are using them as well. But that doesn't fix lost business. Too bad that there is not the power of numbers to pressure them to make good.


CRM changes are a pain, but we cannot continue to spend hours per week to fix what they should have sorted. Now, I have a new hire and cannot transfer leads to her because that isn't working. It seems like "what is it today"? But, we all pay them a lot of money to deliver a good product.