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Us dealers tend to act rashly and blame providers for lacking the clairvoyance to read our minds. Our group has been with DDC for over a decade, suffered through the years when their customer service really did suck. While we would love to have one DS/PC dedicate ALL her time on our group, we know that is not a reality. The fact is, she is equal to the task WHEN WE COMMUNICATE our needs. Many of our stores have gone to outside vendors to provide SEM services, but for us to consider another Host platform on the cusp of integrations such as Vinsolutions's Automotive Intelligence, vAuto's TotalConnect advertising integration, and so on is frankly, short-sighted. If you were Cox, would you EVER allow Vinlens code to be installed on a non-DDC site? What Cox needs to fix is AutoTrader.