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I didn’t think there was any confusion on my end until I read an email yesterday from Nate that says I have HomeNet services based on a Dealer.com paid account. News to me since we have HomeNet accounts that we pay for, partly because our IT Manager stopped using Query Builder and closed all non-RCI access to our DMS several years ago and made everyone get our data through HomeNet or other RCI connections.

 

Regardless, it looks like Dealer.com will still take our feed from HomeNet and vAuto, in addition to their own RCI feed, which is how I assumed it would be set up when I first got the letter and asked for clarification.  I approved last night and now have 1 car on my websites out of about 1,000. Sounds like they know there is an issue since I can't even get through their phone tree without being disconnected.