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They will to an extent. We had a customer write a review on our Service DealerRater page about a bodyshop next door to us.Completely separate company, separate employees, just happened to be named after the same neighbourhood as the dealership. The review even said his car was completely disassembled and that he went there because of his insurance company.DealerRater went back and forth with us a dozen times and we finally got it removed, then it came back 24 hours later and still exists to this day.It's good because they protect consumer interests, just don't expect them to remove every review you don't like.
They will to an extent. We had a customer write a review on our Service DealerRater page about a bodyshop next door to us.
Completely separate company, separate employees, just happened to be named after the same neighbourhood as the dealership. The review even said his car was completely disassembled and that he went there because of his insurance company.
DealerRater went back and forth with us a dozen times and we finally got it removed, then it came back 24 hours later and still exists to this day.
It's good because they protect consumer interests, just don't expect them to remove every review you don't like.
