I think people are people. There are good and bad ones on both sides of the three fences (dealer, vendor, and OEM).
This would be a much stronger industry if more dealers spent time as vendors and vice versa. We are just now seeing a wide breadth of people who have played on both sides... everyone in this thread thus far!
Maybe the more fun conversation is to ask each of us what we'd do differently if we were back in the dealership or at the tech business.
