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Ryan, It is really simple.  Have a three strike policy:


Strike 1) remove the fake reviews

Strike 2) leave the fake review(s) and identify them as a fake(s) or questionable

Strike 3) you're out - blacklist


That would not only bring more integrity to DealerRater, but you would spend less time, eventually, investigating. It would stop all of this funny business and give the dealerships a level playing field.