• Stop being a LURKER - join our dealer community and get involved. Sign up and start a conversation.

Reply to thread

To me it looks like they saw that their first four reviews were one star, and wanted to find a way to cancel them out.  They took these from comment cards or solicited surveys from their service department, and the dealership employees went and entered them in Cars.com.  But it seems pretty clear that something is not totally "transparent" there.