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You are talking to numbers PEOPLE. People who understand that often times you have to read between the numbers and question everything about the numbers to fully understand them. I am not understanding the comparison of Google and Yelp in this particular matter. Google is first and foremost a search engine. So, any comparison is inflated because those numbers do not only represent review traffic. And Yelp got this lovely traffic bump from it's new boyfriend (Apple) that just recently broke up with Google.

Statistics aside, my initial (light-hearted) note was simply to point out that BBB is gaining traction. That is all. This is easily complimented by the growing numbers of people who are obsessed with reputation and research.

Also, I agree with Ryan. I would much rather have a light-hearted debate with a person I can relate to rather than an impersonal business name. I think you may have more people interact with you positively if you came out to play and continue to debate the topics and have a conversation. And no need to take things personally... we're all just here to chat a bit, poke some fun, and grow as Automotive people... aren't we?

Subi Ghosh

Director of Sales and E-Commerce

Joyce Koons Honda Buick GMC