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Here is a question regarding that: can you allocate a certain number/area code to that sim? I'm aware of a few companies with a virtual or physical sim card, but the phone number assigned is from some 'far away/random' land, guaranteeing no one will ever pick up your phone call when they see the incoming number is from some bizarre area code they don't live in. Also roaming rates is issue number 2. iOT use you can justify, but using one has proven to be too expensive as well since its typically sitting on top of a carrier and your sim provider is piggybacking.

Whisper/coaching/recording/taskrouting/scoring and analytics is all pretty typical now. Allocating certain area codes to a sim... not typical if even possible.